Intermittent errors being thrown from our Asset Platform storage provider

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for
Recovering

We've had confirmation from the storage provider that a problem has been found and a fix has been applied. We'll continue monitoring to ensure full resolution.

Avatar for
Identified

We're seeing intermittent errors being thrown by our asset platform storage provider which is causing some newly uploaded image to fail to generate transforms and for operations which involve moving assets to fail (Clones, backup restores)

We've reached out to the provider to confirm and resolve.

Avatar for
Began at:

Affected components
  • Assets Platform