Assets storage provider suffering another DNS issue

After 5 hours and 2 minutes

This has now been resolved.

Avatar for
After 1 hour and 58 minutes

The DNS issues have been resolved and things are recovering. This may take a little time as the DNS propagates.

We'll be making some updates to try to prevent this in the future.

Sorry for the interruption!

Avatar for
After 7 minutes

We've partially resolved the issue for existing images by spoofing DNS records within our CDN proxy. This should restore access to any images which have ever been previously viewed.

Newly uploaded or newly transformed images will continue to experience problems.

Avatar for

The back-end assets storage provider for the assets platform is suffering DNS issues which is preventing images which are not cached within the CDN to fail to load.

Avatar for
Began at:

Affected components
  • Assets Platform