Outage effecting some UK-LONDON-4 projects migrated from UK-LONDON-1 and UK-LONDON-3 clusters

Resolved
Resolved

Between 14:04 UTC and 14:32, project requests routing to 74.220.21.86 experienced time outs. The impact was confined to projects that were previously located in our decommissioned UK-LONDON-1 and UK-LONDON-3 clusters that were then migrated over to our active UK-LONDON-4 cluster.

These requests utilise our deprecated legacy ingress. To avoid similar issues in the future, we strongly recommend upgrading your impacted projects to our Ingress Platform. https://servd.host/docs/upgrading-to-new-ingress

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Began at:

Affected components
  • Clusters
    • UK-LONDON-4