Intermittent network timeouts for external traffic on certain outbound routes

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We are seeing a general recovery for all impacted traffic and believe the issue has now been resolved. We will continue to monitor to ensure complete resolution.

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Investigating

We are seeing intermittent network timeouts for some outbound requests from our UK clusters for specific routes (specifically to servers in the EU).

We are currently investigating to find a root cause.

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Began at:

Affected components
  • Clusters
    • UK-LONDON-2
    • UK-LONDON-4
    • UK-LONDON-5