Server instability in uk-london-3 cluster

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Civo have fixed the core issue and we're monitoring the cluster to confirm everything has stabilised.

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Investigating

Civo, the underlying server provider for the uk-london-3 cluster, is currently experiencing a partial disruption to it's LON1 region, which is having a knock-on effect to a small number of projects in uk-london-3.

They're currently issuing updates via their status page incident https://status.civo.com/issues/2024-04-03-lon1-partial-disruption/

We're in direct communication with Civo's infrastructure team, and are working to mitigate disruption.

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Began at:

Affected components
  • Clusters
    • UK-LONDON-5