Internal server error being returned for a subset of assets

Resolved
Resolved

Our asset storage provider has confirmed the issue has been fully resolved.

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Recovering

We're observing impacted files are now pulling through again. We're waiting on the all-clear confirmation from our asset storage provider, but the issue appears to have resolved.

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Investigating

So far we've observed a subset of SVG files belonging to EU projects returning internal server errors. We're in contact with our asset provider to resolve the issue.

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Began at:

Affected components
  • Assets Platform