European V3 Asset Platform Interruption

Resolved
Resolved

Our asset storage provider has resolved the core issue and the asset platform appear to be fully operational once more.

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Updated

No change in service so far, we're continuing to monitor.

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Updated

We've not yet observed any improvement in service. The latest update from our asset storage provider is as follows:

A facility power distribution issue is impacting several services in the eu-central-1 region. Direct Connect links are impacted as well as a subset of buckets. We continue to work with the facility to restore service.

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Updated

If your project's response times have been impacted as part of this incident, you may want to review your templates for uses of the svg() twig function. It downloads the asset from the URL passed to it before allowing Craft to return a response, so will currently be preventing pages from loading.

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Identified

Some projects hosted in UK and EU regions using our V3 asset platform are seeing issues loading uncached assets currently. Our asset storage provider has reported that they're seeing power issues in their EU region https://status.wasabi.com/incidents/3wht9lzk8kzk

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Began at:

Affected components
  • Assets Platform