Intercom Outage Impacting Servd Support Chat

Resolved
Resolved

As all chat functionality has now been restored by Intercom, we're going to resolve this incident. There are a few bits of functionality still being rectified by Intercom, but they're not relevant to Servd's support comms.

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Recovering

The issue seems to be recovering. Messages and replies from our support chat appear to be going through once more.

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Identified

Intercom, the communication platform that we use for support chat, is currently experiencing an outage. https://www.intercomstatus.com/incidents/15h532sk1ytv We're seeing some chat messages failing to go through.

In the interim, please direct support requests to our hello@servd.host email address.

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Began at:

Affected components
  • Dashboard