Errors being returned from S3 API

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

The underlying issue was tracked down to a power issue in the storage provider data centre. Power has now been restored and systems are coming back online.

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Investigating

We're seeing a high error rate on the S3 API of our storage provider in the US. This is impacting image uploads, un-cached image transforms and pages where the svg() twig function has been used.

The problem has been acknowledged by the provider and they are working on a resolution.

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Began at:

Affected components
  • Assets Platform