Errors when interacting with a subset of assets

Resolved
Resolved

We've monitored for a few hours and all seems back to normal. Sorry for the interruption!

Avatar for
Recovering

The issues with accessing assets are begining to resolve and we'll keep an eye on things to ensure everything looks a-ok moving forward.

Avatar for
Identified

We've identified an issue with a subset of files stored on the Asset Platform. We're currently working to resolve the problem.

The impact should be limited to a small number of individual assets when interacting with files directly on the Asset Platform.

CDN cached assets remain unaffected.

Avatar for
Investigating

We've seen a few failed clones this morning caused by timeouts when copying assets between environments. We're currently investigating.

Avatar for
Began at:

Affected components
  • Task Runner
  • Assets Platform